At Cultivar Staffing & Search, we tip our toes when walking alongside our candidates. This is because as headhunters, we are in a sensitive space dealing with personal information and business intelligence. Hence, we are committed to providing the highest level of confidentiality in all our executive search and talent acquisition work.
Your trust is our priority, and we want to assure you of our dedication to safeguarding your personal and professional information.
Our Promise to You
1. Absolute Confidentiality
Our team at Cultivar is well aware of the sensitive nature of executive search and professional recruitment. We assure you that all information you share with us, whether personal or professional, will be treated with the strictest confidentiality. We are dedicated to protecting your interests throughout the entire recruitment process, as well as thereafter for years to come.
2. Secure Data Handling
We employ advanced security measures to protect your data. Our IT infrastructure is equipped with state-of-the-art security protocols to ensure that your information remains safe and inaccessible to unauthorized parties.
Our Applicant Tracking System (ATS), which stores 100% of all bio-data, is SOC 2 Type II certified. SOC 2 Type II is one of the top security certifications for SaaS platforms, providing assurance that Cultivar has an effective security program and that your data is always protected.
3. Restricted Access
Access to your information is limited to only those who are directly involved in your recruitment process. Our consultants and staff adhere to a strict code of conduct that includes a commitment to respecting your privacy.
4. Non-Disclosure Agreements
We regularly enter into non-disclosure agreements (NDAs) with our employees to provide an additional layer of protection for our candidates. These legal agreements ensure that your information remains confidential, and any breach of this confidentiality is met with severe consequences.
5. Employee Training
Our team is continuously educated on the importance of confidentiality and is trained in best practices to maintain the highest level of privacy. We understand that your standing and reputation are at stake, and we take this responsibility very seriously.
6. Data Retention Policies
We follow stringent data retention policies to ensure that all candidates have the option to instruct us, by writing, to not keep your information longer than necessary. Once we receive the request for removal of specific data, they will be securely and responsibly disposed of in accordance with applicable laws and regulations.
7. Reference Checks Upon Your Consent
We will never perform reference checks without your explicit consent. Our recruiters are trained to always seek your consent prior to making any form of reference checks. This way, you are in control of the situation. Through this protocol, it allows you the opportunity to notify your reference contacts about the impending call, set a time and get them prepared.
Your Role in Maintaining Confidentiality
While we are fully committed to safeguarding your confidentiality, we also appreciate your cooperation in maintaining this trust. Here are a few steps you can take:
Open Communication: If you have specific concerns about the handling of your information, please discuss them with your Cultivar consultant. We are here to address your questions and ensure your peace of mind.
Limit Sharing: Please avoid sharing sensitive information through non-secure channels (i.e. Whatsapp), and only provide necessary information to facilitate your recruitment process. Contrary to popular practices, indication of NRIC, FIN or Passport number on your CV/Resume is both unnecessary and unsafe. These information are only needed if and when you’re accepting a job offer, to facilitate the creation of legal documents like your Employment Contract.
Feedback: We welcome your feedback on how we can improve our confidentiality measures. Your insights help us continually enhance our services.
If you have any questions or concerns about our confidentiality policies, please do not hesitate to contact us. Our team at Cultivar is committed to providing you with the highest level of support while safeguarding your confidentiality.
Thank you for entrusting us for your career search.